Customer Satisfaction is our first priority that is why we provide them with extensive service options which include:
Extended Liability for Defects
Beyond the standard warranty period of twelve months on all systems and products supplied by Konrad Technologies, we offer an extended 24-month warranty.
Repair and Maintenance Contracts
We can offer repair and maintenance contracts tailored to your specific system. Thus the availability of your systems becomes even safer in 24/7 continuous operation and maintenance operations become more predictable.
Obsolescence Management
We ensure long term access to spare parts even if components or products become obsolete or unavailable. Alternative modules and/or devices can be provided when needed.
Reverse logistics
Advanced exchange
Repair and refurbishment
Failure analysis
Component refurbishment
Product upgrades
Warranty management
End-of-life management
